SW
SwitchboardFREE VoIP Phone Systems
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Bait and Switch…
Went throught he order process to fail at the checkout, when I explained on Livechat I was told the FREE voipphone which was in my cart wasnt available for the econmy package (also in my cart) - was asked to send a screenshot, which I did. Was simply told "I have just checked with our sales team and I'm afraid this isn't an active offer so has been raised with our technical team to see how this has happened. I can of course update the account for you but if you would like the economy plan then I'm afraid the handset isn't included" I thought this type of bait and switch tactic was behind us.