AL
Alfa Travel
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I specifically asked for a lower…
I specifically asked for a lower situated room due to my mobility problems I was given the 6th floor lift only went to the 5th then three small flights of stairs to a tiny bedroom the hotel management were very helpful and explained the situation between Alfa booking and reservation received by hotel l would give 10/10 hotel 3/10 Alfa obviously hotel not give enough details but full marks for helping put things right after a time lack of communication between Alfa booking and hotel