Choice Vehicle Rentals
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I had a terrible experience with…
I had a terrible experience with Choice. I rented a small Hyundai for 5 days from the Sofia airport. The personnel is very dishonest and unprofessional. They will try to steal your entire deposit and charge extra expenses on your credit card. When we arrived at the Choice desk at the Sofia airport and asked about the price for renting the car, we were told that it was inclusive of all expenses; however, once we signed the papers they told us that if we wanted insurance we had to pay extra. At first, we got a car that had some mulfunctioning problems, so we had to take it back and substitute it, wasting two hours of our first day in Bulgaria. Instead of being sorry, the personnel told us "you are lucky that we have another car of the same type". When we returned the car with a minor scratch in the back, they took the entire deposit of 360 euros. We also received a 35 euros fine for speeding, but Choice charged on my credit card 102 euros for it.