Home Warranty of America
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Service was great but time frame was never clear and overall claim took took long to be resolved
Service was great and seemed to have to resolve our issues quickly. He showed up late. But his arrival time was never very clear as home warranty said he be there between 3pm-8pm but Horizon said he'd arrive around 4pm-4:30pm. A more definite time frame between the two would be great. Also I recall that the actual process of reviewing and assigning the claim took about a week plus the an additional scheduling time, while this was a relatively minor issue this time that's too long for what could have been an emergency