PE
Pets at Home
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Appalling customer service support at Pets At Home
The customer service if you have a faulty item is appalling. If there were a zero stars option, I would have chosen it. I purchased 2 microchip cat feeders for 2 cats with differing dietary requirements due to health conditions. Product is marketed on website at Pets at Home for such cases. Yet when one of the products developed a fault, the customer service at Pets at home was worthless. Having chased to follow up on my support request after 2 days, 5 days on from original contact, I have now been directed to the manufacturer. Why not do this at the start! I won't shop with them again