LL
Lloyds Bank Insurance
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I have power of attorney to manage my…
I have power of attorney to manage my parents accounts and the staff clearly do not know what people with POA are able to do via the online banking. Went in branch to open an account, was told I couldn’t do it in branch but could do it via online banking - returned with my device and no, I couldn’t create an account. Was told to phone up. Rang up and was told it had to be done in branch! Not impressed with Lloyds at all.