Wessex Internet
View company profile →
Ace Customer Service!
1. Calls to the helpline were always answered promptly without any of those infuriating recorded messages, "Your call is very important to us" (so you won't mind hanging on for another 25 minutes!). 2. We encountered a number of technical, logistical and scheduling problems along the way but they were all dealt with speedily and efficiently. 3. Internal communications and accountability within Wessex Internet is evidently very good so if queries went to the wrong department they were quickly routed to the correct department which sorted them out. 4. The Wessex Internet staff are unfailingly courteous, friendly and helpful - whether on the telephone, via email or in the field - so that even if you have a problem they make you feel they want to make everything right for you rather than that you are a nuisance.