Needed 2x 10l petrol cans so went on…
Needed 2x 10l petrol cans so went on line found 2 at the Warrington store which is 8 miles away when my half a mile away local store had none ,so I travelled there to find they only had 1 had guess what it was damaged, The assistant apologised and looked at other stores guess what Aintree another 16miles away had 2 so I travelled there to find they had 1 the other was damaged so I took the 1 and the pending 1 was to be collected 4 days later ,my mother in law dropped in and collected the can for me but when I received it it halfords had given her a 5l not a 10l So I returned it this morning for a refund which I promptly got but after I explained to the manager lara about the almost 150miles round trips ,a very very poor apology Why don't they check on line stock with stores really poor extremely poor I will never use Halfords again and I hope no one else does so not to experience the same fate Poor customer service off the phone too just poor all the way at your expense should be called halt at ford's don't go there