Routes Car Rental
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Beware do not rent from this company…
Beware do not rent from this company they scam you out, Punta Cana. I made a reservation via Priceline amount to be paid was $271 and change, I confirmed an early morning (4 am) pick up and called in to confirm, upon arrival I called for shuttle pick up and I was told it’s not available and I need to get to my hotel and come after 9 am which I strongly rejected and after going back and forth they sent someone to pick me up. At the counter of course they try to sell you additional insurance and services which I declined but after giving me all the BS story I decided to go ahead and add extra insurance which brought my total to $425, I agreed and paid just wanted to get to my hotel. They brought the car it was dirty back seat floor had beach sand paper receipts here and there and most important the vehicle had body damage all over the right side which I detected with my phone flash light and pointed it out to the guy who knew about all the damages but didn’t bring it out, he took pictures I took pictures and went on my way. Delivered the car as agreed just for the record we barely used it we were staying (me and my wife) at a an all inclusive resort so we really didn’t went out much we made litterly 3 trips and none of them was to any beach, now I get a $258 cleaning charge which I made sure we didn’t leave not a single piece of paper, receipt or any bottle of water This is a rip off called them to complain no luck getting any answers or even a chance to speak to someone in charge