Phil T

Phil T

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Phil T

AS

Asda Mobile

View company profile →

3 out of 5 stars

The PAYG package deal is very good and…

The PAYG package deal is very good and no one else seems to do unlimited text and calls only. I bought this for a close family member (not on a smart phone & in hospital) SIM activation was easy and worked ok. The next day when the number was being transferred was the issue... The number was switched off and the transferred number hadn't transferred so the phone could not be used. The call centre were helpful but said it will be done in 24hrs. The next day was no different and phone still unusable. Call centre said they would request Tech team to look into it as a priority and would keep me updated. Eventually the phone / Sim started working but did not get any comms from call centre. The transfer of number experience was not good and I feel could have been handled better than quoting... It can take 24 hrs and should be done between 1700 hrs and midnight.....