Ecoplex Energy
View company profile →
Grant Application Process SLOW (Get it resolved now)
I had solar PV installed in mid-November with Ecoplex. Here’s my experience with them: The sales representative visited my home, addressed all my concerns, and informed me about the progress. The installation took place in very cold weather, and I appreciate the installation team for completing their work. Overall, I had no issues with the sales representative (Gerry) or the installation team; that part was smooth. However, the grant application process has been very frustrating. The BER inspector came to my home in mid-January. It has now been 15 weeks, and the grant application has still not been submitted, even though I was told it would be done in 4-6 weeks. I emailed, texted, and called Ecoplex regularly for the past three months, but there was no progress on the grant application, which was not been submitted on the SEAI portal until 1st of March. After my review comment on 18th February 2025. Stephen from the Ecoplex operational team reached me, complete the documentations required and get this issue resolved immediately.