JO
Jo-Ann Stores
View company profile →
Good Luck with This Company
Twelve days and have not shipped citing "technical difficulties." What? I have emailed and called them multiple times over one small order. Finally, WHEN they ship it, one customer rep said they will also issue a refund as a "courtesy" only after I told them I was filing a BBB complaint. The claim did not say that, that they would charge me! I can't cancel the order either. I will have to take it up w/ my credit card company. They don't care about the customer apparently.Don't shop here unless you love aggravation! They are awful.
