PCS LEGAL
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Wouldn't recommend them to my worst enemy
Really, I can't imagine how this company could give worse service. We tried to use them to sell a house. It was a very simple transaction - there's no chain and we're not buying anywhere. PCS don't answer the phone, even when you hang on for hours. They rarely answer emails. It's just impossible to get them to do anything. We've wasted hours and even days pointlessly phoning and emailing, trying to speak to someone. On one occasion we had a form to sign but it wasn't clear where on the form we should sign. We emailed to ask and got no reply so we had to guess where to sign. Sent the form back and heard nothing so we assumed all was good. Several weeks went by and they suddenly said they can't exchange because we signed the form in the wrong place. Right now, it looks like they haven't asked the buyers for the money for furnishings that we asked for and we've already exchanged, so they may have also lost us £2,000 which we can't get back.