TW
Twigby Mobile
View company profile →
Wanted to find data use for previous months.
I contacted customer service because I wanted to see my data usage for past months. Twigby does not provide that information to customers. They only provide daily use in the user menus which is very cumbersome and not very user friendly. The agent I spoke with explained the situation and was able to tell me the amount of data used for previous months. This information helped me decide that the 4GB plan I was on is more more than I need. The customer service agent was quick to understand my concerns and also offered suggestions to help me make the changes necessary to lower the plan I was on. I am very satisfied with Twigby service and have experienced great customer service. 👍