Fanatics
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FANATICS Fraud
I ordered from FANATICS, and PAID IN FULL by credit card, an AUTOGRAPHED framed photo of Jalen Hurts with the Vince Lombardi Trophy. It was ten days after the Super Bowl. Nothing said on the Fanatics website that there was limited availability! I WAITED THREE MONTHS and finally received the framed photo…but there is NO AUTOGRAPH! Fanatics customer service basically said oops, ran out, and offered me a 15% discount or return info which cost I would incur!!! REALLY? So a JALEN HURTS AUTOGRAPH IS ONLY WORTH $90.00? And THIS is how you treat customers? I plan on notifying my credit card company. This tactic was a bait and switch which is FRAUD!!! I paid over $500.00 but they are selling the substitute I received for $179.00! I Wont EVER purchase from these liars again. You shouldnt either!!! UPDATE: Had to fight to get a full refund. Finally received it. Still would never shop online at Fanatics ever again! Luckily was able to purchase the autographed photo from a more reputable company!