TR
Travel Guard
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Lack of Communication
First off, I have used Travel Guard in the past with zero issues and 100% satisfaction; however, for my next travel adventures I will be using a competitor. I had three separate issues on my trip to SE Asia, and only one was resolved. I have called my case manager, Chase, three times, and he has not called me back. I am incredibly disappointed in Travel Guard with the lack of response for my issues, and I will be using one of your competitors in the future.