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This review is not all based off my…
This review is not all based off my experience with home detail, but also with its chosen couriers AarowXL. Home detail rung & emailed me to confirm a delivery slot on Friday for delivery on the following Monday morning. All went well, confirmed I would be home. Monday comes, no bunkbeds are coming today, somehow half my bunkbeds ended up in one depot & the other half in another! (Baring in mind these halves have been in separate depots since the 19th!!) Home detail said “all we can do is apologise” I understand this may be out of there control but as a paying customer I think they should be on the case to the courier to rectify this matter asap. It is now Tuesday evening and I’ve not had any updates as to when my children will receive their bunkbeds!! Extremely frustrating & disappointing, I wont be ordering from here agin!