Paula

Paula

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Reviews by Paula

HA

Halfords Retail

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1 out of 5 stars

Yuasa battery 5 year warranty not…

Yuasa battery 5 year warranty not honoured We bought a Yuasa HSB010 battery from Halfords 05/07/2021 with a 5 year warranty - we still have the original purchase receipt, as well as the warranty receipt. On returning the battery to Halfords in Wellingborough on 3rd June 2025, with 13 months warranty still left, they refused to honour the warranty. They tested the battery, agreed it is faulty, gave us a "replace advised" receipt and said they wanted to keep the battery on charge overnight. They called my colleague today (4th June) to say the battery had been on charge all night and that their tester still said "replace" - but we will not be given a replacement battery - what a joke their "warranty" is! Halfords have lost us as a customer.