Chase Buchanan
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Awful experience with Chase Buchanan
I am writing to formally complain about my recent experience with your agent, Thomas Morrison, at the Hampton Hill branch. During my interaction with Mr. Morrison regarding a property viewing, he was unresponsive, unprofessional, and provided no meaningful assistance. Despite multiple follow-ups via email and phone, he ignored my enquiries entirely. Additionally, my overall experience with Chase B’s Hampton Hill branch has been unsatisfactory due to: Poor communication at every stage, Incorrect rent calculations, Excessive/unexplained charges, And a concerning pattern where agents appear incentivized to prioritize commissions over clients’ best interests.