lee W

Fantastic

Ultimately disappointing

Ultimately, very disappointed with this company. Whilst they have a good range of courses, they are overpriced. They'll say it's due to rigour etc, but you get just as qualified for less outlay with plenty of other companies. How much you learn anywhere is down to how much effort you are willing to put in. Customer service is poor. Whilst on the phone they are usually very polite, email is a joke. I know it's a week on average between me emailing and getting any kind of response. In this day and age, that's appalling. They seem far more interested in how you can make the assessors' lives easier rather than yours as the student. Whilst some of the online stuff is good, most is just filler to justify the cost. The practical days are the most worthwhile part and are usually very good, just expect some long delays between actual course dates. And don't be last appointment on an assessment day. They'll rush, make mistakes looking at portfolios, or not look at them at all and tell you to just email it in. And then there's the marking of assignments, case studies etc. 12 weeks! Utterly shameful timescale. Combined with their penchant for coupling courses together, so you must pass all to gain certification, this actually interferes with your earning potential. Other companies do not operate like this, and you end up just as qualified, for less money over a shorter time frame. Do yourselves a favour and look elsewhere.