TurnKey Vacation Rentals
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Terrible customer service! I created the situation by not reading…
I created the situation by not reading the fine print that said I had to book resort passes for Bayside rentals when I booked the rental. I booked in.Mar 3021 for a stay in August. Then in June I tried to book resort passes. I spoke to several reps who all said they would get back to me and never did. After repeated calls a supervisor did call me back but just said repeatedly "I am sorry." Which was no help. So I turned to Bayside for help. With their assistance finally a Turnkey rep agreed to make it happen. And I got the passes. On checkin dat we got a message saying checkin would be delayed by an.hour. then the lock code did not work and 10 of us, including a toddler stood around for 30 minutes before we could get in. That said. The unit was fine. Turnkey service was lacking.