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DHL e-Commerce UK DISGRACE!
Recent parcel delivery of over 20 kgs of hay...... Was left in the foyer of the building... And the driver after ringing my doorbell refused to deliver it to my front door! It took a phone bill.. of £21.94. To eventually speak to a human! The driver never came back... I now have a phone bill... Over twice what I normally pay! DHL are very sorry... About the disrespectful.... unprofessional driver but are not going to reimburse me for the dreadful phone bill!!!!!! I had to drag that huge parcel along a corridor....myself ....a 70 year old woman! Great stuff DHL!