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Jim Easterbrook

Jim Easterbrook

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Jim Easterbrook

Hazelton's Canada logo

Hazelton's Canada

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1 out of 5 stars
Apr 25, 2020

Hazleton's rude customer service

Like everyone else, I wish I had read these reviews before ordering from this company. Due to COVID19 I specifically searched out a Canadian company to send a birthday gift to my cousin that just moved to Vancouver right in the middle of the shelter-in-place. I placed my order a week in advance and the website offered me a deliver by date that was on her birthday. I received an email on that day stating that it was shipped that day and would arrive a week later. When I reached out to let customer service know I was disappointed, I received an email from Q that basically said I was stupid to expect something to be on time during a health crisis. No apology or empathy, just a basic F-U. Well, F-U too Hazleton's!!!