Ron Bibb

Ron Bibb

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Ron Bibb

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GreenThumb

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2 out of 5 stars

I would strongly recommend avoiding…

I would strongly recommend avoiding Green Thumb. I have mixed feeling about Green Thumb. I used Green Thumb for several projects - regrade my front yard, adding a rock wall, shrubbery - and my weekly lawn service. From an execution perspective, I have been super happy with the quality of work; however, I have had several issues with their business practices. My first project (9/5/2019) ran over budget by close to 20% (extra 1,775) - I get an email on the day of completion - oops, hit more rock than anticipate. Need a check. My next project (10/29/19) was supposed to be paid 50% for scheduling and 50% at completion. Surprise - I woke up the next day to find they billed the entire balance (before the job started). The owner actually told me he was going out of town and decided to charge me before he left?!?! I have had issues where a check was not applied to an invoice (12/11/2019) and kept getting balance due notifications. 2/10 he invoices for Feb and March - still 2 weeks away from March? He decided to increase his rates claiming it is in the contract - can't seem to get him to understand that if you don't include an optional component into the contract (a checkbox), its not part of the contract [Type of guy that needs to be right at all costs] In short - solid lawn service - dubious business office - I would recommend passing