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I was a fool to buy the Ozzi Cool!
I ordered this product and then like so many other buyers was unpleasantly surprised with the extended warranty and expedited shipping that was added to my order. The practices of this company are questionable and the way they prey on vulnerable people is shameful. I would like a complete refund on the cooler I purchased that leaks and has an 'instruction' card that has been very badly translated into English (from a supposedly Australian company!) I will be requesting a refund for my order number 426209.