PSA Finance UK Limited
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No compassion for corona virus situation...
Called up the company as I have 2 cars via their finance agreements and Arnold Clark garages in Scotland. I currently have two cars sat in my driveway that are probably not needed for the next couple of months. I called to ask what procedures they have in place to help people who find themselves in a difficult situation (I'm a self employed business consultant and lost 3 contracts overnight due to the lockdown) I was basically told you have 3 options: 1) Take the cars back to the garage and see if they will sell you a cheaper version!!!!! 2) Give the car back, it will be sold, there is likely to be a loss on the value of the car that you will need to pay back and you will have a default on your credit file 3) keep the cars and make your payments. What would have been nice was something like "we will suspend the payments for 3 months and extend the term of the contract by 3 months" nobody loses out, same amount of money paid, and only a 3 month delay to the contract.......no what a nice solution that would have been. I will remember how I was treated and will never use the service again. At the end of my current contracts I will never use PSA, Arnold Clark and unfortunately Citreon as they are associated. Such a shame, so easy to fix.