AERCAR Rentals
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Very poor service
Very poor service. I was involved in an incident where Google maps routed me through a bad patch of road where one of my car's tyre had burst. There was no spare tyre in the car. I called the emergency helpline as advised and the recovery vehicle they sent reached 2 hrs late. I had informed the police as well who helped the recovery van to reach us. It took me over 5 hrs to get moving again and we were stuck on the road with small kids for 5 hrs with no food or water. There was no other damage to the car. When I returned the car, the first thing I was told that I shouldn't have gone off roading and no apologies offered for giving a car with no spare tyre. I never wanted to go off roading. It was a bad patch on the broken road. I am not sure what was I supposed to do? I got charged 850 EUR for a tyre change. This company is a scam. I will never advise Aercar.