Superdrug Online Doctor
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No help
Unsatisfactory response from the doctor for skin soreness, seemed like a generic AI response. It was a chunk of copy pasted text of a range of skin conditions, not a diagnosis of which one mine was. No explanation of how it was caused so I can prevent it happening again. They also said they can't prescribe anything for it and told me to buy something from their shop, when the first time I used them they prescribed a steroid cream which my usual pharmacy delivered. So this time I'd have to see a GP anyway, to be able to obtain said prescription. I asked 2 follow up questions, how could I possibly have got it and what is the diagnosis. I've waited a week and no answer just a closed case and unresolved soreness. Will be using my local pharmacy instead. Wouldn't recommend. Edit after response: I've checked the follow up message and all it contains is an explanation from a different doctor, of why they cannot diagnose. Explaining a skin scrape/swab would be necessary. This defeats the purpose of offering a service to send photos. My rating still stands for my experience, physically going to a gp or pharmacist is required and I'd recommend avoiding Superdrug for their "Skin Condition Diagnosis" service.
