Richard Kendall Estate Agent
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Considerate estate agent with second to none communication
I had a really positive experience with Richard Kendall Pontefract/Castleford while selling our home and purchasing a new one. Richard Kendall’s service felt personal and considerate which was the polar opposite of our experience with a large chain brand in Castleford previously. They answer the phone every time it rings, which is something you take for granted until you experience an estate agent that isn’t available when you need them. If our required contact wasn’t available, we would always have someone else to speak to and messages were always passed on swiftly. The sale and purchase went through so quickly (within 8 weeks) with second to none communication throughout. Following our sale/purchase we had some unfortunate after sale issues (unrelated to the service Richard Kendall provided) that required communication with Richard Kendall in Wakefield, again, I was treated with respect and professionalism to resolve the issue quickly. I would use Richard Kendall for any future moves without hesitation! My advice to anyone else buying or selling a property, it’s definitely worth using a local company versus the larger chains. Big thank you to Liz Cooke for securing our sale and purchase after a precarious start with another agency and to Claire Kendall for resolving our after sale issues with care and consideration.