Streets Ahead Estate Agents
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Unprofessional Staff Addiscombe Branch.
We've had the misfortune of living next to a house rented out by the Addiscombe branch. When we reported problems with the anti social tenants, we got vague and unhelpful replies. The company seemed unable and unwilling to help, and the employee we were dealing with never replied. It got to the point where the neighbours on both sides of the house escalated the complaints to managers, but they were as unhelpful as the people they managed! The situation was only resolved when the tenants moved out, and us poor unfortunate neighbours had endured 6 months of misery, and sleepless nights. The agents they sent out to show the house to new renters were unprofessional, and we could hear from their conversations that they knew nothing of the area, and were giving out incorrect advice on rents and deposits. Their website says that their motto is "Nothing is too much trouble." Our experience is the opposite. We would never recommend that anyone uses this branch to rent out their property with.