Anthony Gallagher

Anthony Gallagher

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1 out of 5 stars
Average rating

Reviews by Anthony Gallagher

DX

DX Home Improvements Ltd

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1 out of 5 stars

Woeful!

Absolutely woeful company and, I would encourage you to consider other options available to you. I had a full windows and doors installation to my home and from the outset, have (and continue to be) beset with issues. From wrong type of window installed, wrong size and warped ledges, broken glass unit in biggest window (broken pre installation, but installed anyway and tape applied corner to corner along the crack), warped glass in patio doors (granted replaced, but jemmy marks on frame left), front door that can’t be opened when sunny, leaking bedroom window when it rains, patio door that won’t open properly. Brackets sticking out past interior facing (but ‘siliconed’ around). Outrageous condensation. Yellow staining on white frames (difficult to remove). There will be more, but tbh I can’t remember all. I have been extremely patient and spoken with members of this business from employee to director level - promised a lot in terms of remedy, but in the end have been delivered little; the company have failed to follow through on remedial commitments and now no longer respond to me, leaving me with a raft of problems. (I have a a good volume of emails back and fro with regard to issues, which I can post, should any of this review be disputed). My next port of call is Trading Standards. This wasn’t a budget installation and I considered other companies, before going for DX Home Inprovements - oh how I regret this decision! Please think carefully about whether this company (despite their assurances to the contrary), are capable of providing the quality of service you require.