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We'd give this 0 stars if we could
We'd give this 0 stars if we could. They promise 24hrs response time, take a month's worth of payment in advance, then fail to connect you with a counsellor who knows how the service works. We tried to book one of our sessions per week, only to be shown availability for the following week (i.e immediately losing £60 of what we've paid for) AND the booking button doesn't work!! Truly awful, as the others say, it feels like a scam.