PSA Finance UK Limited
View company profile →
“Repair” and “Cancellation” Fees.
PSA Finance charged me for a “repair” and “cancellation” fee that I did not agree to. They phone you three weeks in advance of your lease ending asking to arrange for pickup/inspection of your car. If you agree to the inspection you are not allowed to drive your car as they seal it up with stickers, meaning you miss out on paid in advance days. They do little to facilitate a refund, do not accept any form of communication to discuss the query. Thoroughly disappointing service, as well as shady practices charging £120 for a “repainting” of a door that seemingly had paint drops at the bottom of it? Photograph every inch of your vehicle when you receive it so that you do not become a victim of their ways of getting extra money from you. Further, they charged me £127 for a “cancellation fee”. Again I didn’t agree to this and still have not had any discourse 3 months after the end of my lease. If your lease is up, ensure you tell your bank that they should not process any payments after the end of the contract as they will aim to take it from you.