Bord Gáis Energy
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Stay away from Bord Gais
Stay away from Bord Gais. A nightmare to deal with. Nothing but trouble since the day I signed up. No one calls to do readings, even though I am sending in readings the bills our outrageous and fluctuate all over the place. They took a thousand pounds out of my account over and above the requested payment on my last bill. Spent 2 days back and forth trying to get my money back. They admit it was an error on their behalf but I have to wait 2 weeks for a refund. Promised a call back from a manager guess what never got a call.. I've moved but they still have my money. Staff miss in formed me didn't seem to know their own company procedures. One guy told me my bill was over 10k got on to a manager and it was a complete miss calculation. Other wise I think the staff fire fighting just to get you off the phone.. Nightmare