Anchor Law Firm
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Sounds good at first - Now Zero Stars!
Initially, this program started off great! Send creditors to them, pay Anchor and they take care of it all. Then shortly after, found it nose diving downhill. I gave a list of creditors I wanted to enroll and ones not. One specifically not, I paid down to use for Christmas. Oops, they sent a representation letter which caused the creditor to cancel the card. That was a bad Christmas for the kids. Over time, errors started piling up. Offered a settlement for thousands more than owed. Got me one good settlement so far out of the bunch. Others not so much. Just had a settlement paid down to one payment, creditor sent back last payment and sold the debt. 6700+ bill, paid 6400+ and now offer 3700+more to settle again because the "creditor recalled the debt". Customer service first line, seems like they are there to settle the simplest issues but passes so much to someone else. Never have received documentation that anything is paid, so have to rely on their website. Admin fees racks up - multiple a month. $12 second day delivery fees on most transactions each payment. Plus $2.95 transaction fees each payment Since August 2018 - 16% settled - 60k+ paid in over 45 months. Want to contact me -6363 is the last four. There are so many more - my opinion - future possible customers avoid at all cost! It is nice to tell a creditor to contact Anchor as they represent you. That was the beginning feeling. Later is was tell them and hope they will help and does not feel like they have my best interest or needs at heart. Now it is more of a hopeless feeling.