TurnKey Vacation Rentals
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Overall it was a good experience
Overall it was a good experience. The place was nice. The hot tub worked great and was nice to have our own. The amenities were nice. I feel 3.5 starts would be appropriate. Turnkey was responsive they did not address the problem The air conditioning did not work on the first floor. It did get up to over 90 degrees every day. The first floor never got below 75 degrees and was at 78 most of the time. I did get a response from turnkey but then told due to a holiday week nothing could be done. I did understand over the weekend but not for the entire week. There were a lot of free standing fans so my guess is this was a known issue. There were two ceiling fans but you always had to have the light on so would not work while sleeping. The remote did not have a battery. Also some of the supplied products were cheap, like paper products (toilet paper). Key fob for pool only worked on one door which is fine but unclear instructions.