FY

FY

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by FY

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Kits

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5 out of 5 stars

Incorrect Ocular Centres Resolved Immediately

My Rx progressive reading glasses were ordered online three days ago. When I received them yesterday, there was an issue with where the ocular centre of the lens was located. It was slightly too high. Clark immediately emailed me the instructions so I could take a few measurements at home and relay them to Kits so they can remake the glasses with the correct ocular centres. A quick email with the correct numbers was all I needed to do. I expect receive the remade glasses in a few days. Overall, the experience has been very positive and customer support was very helpful.