Winni
View company profile →
No midnight delivery, no information given and refuse to cancel the order
This is regarding my order ID 011161176884 amounting to Rs. 849 for a bouquet.. 599/- for the bouquet and 250/- for midnight delivey... Neither did they do the midnight delivery nor did they care to inform me.. when I called the customer support, they said they will deliver in the morning... What's the point of delivering in the morning when I wanted it to be delivered in the mid night!!! Instead of cancelling my order they rescheduled it for the next day and even till now order has not been delivered. When j called to cancel my order, they just said mam order can't be cancelled... They just want to loot hard earned money of people and care the least about customer satisfaction.. they have no understanding whatsoever that they are in the services business where needs of the customer should be the top most priority but clearly they know nothing about it.... Floweraura is a much better website...at least they accept their mistake and try to resolve the issue of the customer by whatever means possible...