VOXI Mobile
View company profile →
I cannot put into words how frustrating…
I cannot put into words how frustrating it is to talk to the staff on live chat, i have spent about 11 hours of my time explaining something and they still do not understand me, i got a sim with a code for a free months plan, the code was fine, but when i finalised the activation of the sim, the voxi site glitched and there an error message saying its not you, its voxi, when i went to input the code again it said the code had already been used. now i have been on live chat for the past 7 days explaining that its a voxi error and not a code error or the third party error, its an issue that lies solely with voxi. they keep putting the blame on the third party and telling me to visit them, which i have done, they wont give me a new sim as its been opened and it was a voxi error, but all iget on chat is voxi telling me to visit the third party again, instead of just addressing it themselves, and activating my sim and gaining a customer, stay away. the staff do not understand english