Our Factor is useless

Our Factor is useless

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Reviews by Our Factor is useless

NE

Newton Property Management

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1 out of 5 stars

Exploitative and useless

Overcharging and ineffective, with exploitative business model. Rare for Newton to actually respond to an issue, nothing is resolved at a first telling. Multiple contractor visits get billed with no resolution. The factor ignores owners, there’s no supervision of contractors and certainly no verification of contractors work or invoices. There’s a well established pattern….owners receive invoice for work that is not recognised or for work that wasn’t completed, challenge email ignored, no follow up or response to challenges to rework invoices or double dipping fees. Rather than doing the job and ensuring Client value, they then chase for payment of their overcharging “preferred” suppliers claim without review. It’s just fee generating nonsense, the cosy relationship with their “preferred” suppliers is to the utter detriment of owners. Doubt this is limited to Aberdeen as interaction with their weak leadership resulted in yet more BS. The invoices keep on coming. The only thing for Newton is maximising profit. Absolutely useless, an abysmal waste of money.