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Consumer

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3.0
3 out of 5 stars
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Reviews by Consumer

Spabreaks.com logo

Spabreaks.com

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3 out of 5 stars
Jan 18, 2026

Macdonald craxton wood spa hotel

1 night stay at macdonal spa hotel Cheshire, in the upgraded deluxe king room was a comfortable sleep, the room was clean but very dated with furniture needing an upholstery makeover or replacing, there was mould on the windowsills and bathroom shower, broken tiles and needing tlc, the staff were lovely, the facilities needed a revamp and it was to a below standard in comparison to the many other spa hotels we have stayed in. The breakfast was lovely with a surplus charge for some hot breakfasts which were reasonably priced, the evening meal was tasteless but hey, I only had one meal, I may of been unlucky, my partners meal was average. I was not impressed. I had a firm deep tissue massage which was one of the best I’ve had in a long time, that was excellent and professional, can’t fault the staff they were all professional and helpful, no complaints made as I’m sure the staff have heard it all before, unfortunately we won’t be staying again down to the mould and cracked tiles, and the shower head cracking and falling off when taking a shower. I don’t usually leave a review but this really should be rated a 3 star, a little disappointing.