Trafalgar Travel
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Best of Belgium, Holland and Luxembourg
The locations we visited were stunning, and the hotels and experiences were wonderful. The local guides were knowledgeable, professional, and generally guided us well, though they could have been a bit more attentive to the group's needs. However, the main guide we had for the tour seemed somewhat disconnected from the group as a whole. It felt as though he didn't fully appreciate or respect the Trafalgar travelers, as if we hadn't earned the right to be there. When we brought to his attention that some group members were struggling to keep up with his pace or wanted to take more time for photos, he simply continued at the same speed. At one point, he even lectured us on the coach, going so far as to play a podcast about gratitude and happiness. He also made it clear what he expected in terms of reviews and tips, discussing this three days before the tour was over, which felt inappropriate. I've taken many Trafalgar tours before and have always loved the experience, with guides and drivers who were attentive and accommodating. Unfortunately, this was my worst experience so far. It’s worth noting that this guide was not local and had no personal connection to the areas we visited, which may have impacted the experience. This is something I will consider for future trips.