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LJS

LJS

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by LJS

Rideignite logo

Rideignite

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1 out of 5 stars
Oct 27, 2023

Poor customer service and questions on stock availability

So disappointed with the customer service. I ordered a step through bike online for my daughters birthday on a Wednesday. Friday morning I received an email saying my order was being refunded and the bike was out of stock. The refund may take up to 5 days so I won’t have the money in time to buy her anything else in time for her birthday. Then I look online and they are advertising the same bike on other sites at a higher price…so it is still in stock! I called to get more info but the lady I spoke to just apologized and said she couldn’t do anything.