Tom Beckett

Tom Beckett

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1 out of 5 stars
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Reviews by Tom Beckett

QD

QD Stores

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1 out of 5 stars

DO NOT USE THIS COMPANY

I ordered a Gazebo and two bags of compost from them. When checking out with paypal, it told me the delivery service was not available and then proceeded to charge a furtehr £35 for pallet delivery without authorisation. I immediately went to their website and banged my head against the wall with the chat robot trying to deal with this. It sent messages back to their HQ, including my request to simply cancel the order. I then received a dispatch notification for one of the items (when i had cancelled it). I have tried calling them three times and no answer - they arent taking calls. I have opened a Paypal case. if this is unsuccessful, I shall have no hesitation in taking this company to court. The worst experience I have ever experienced.