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Matt Perrin

Matt Perrin

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Matt Perrin

Darwin Homes Property Management logo

Darwin Homes Property Management

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1 out of 5 stars
Mar 15, 2023

SLUMLORDS. AVOID AT ALL COSTS!

This is hands down the worst property management company I have ever dealt with in my 10+ years renting. I moved into a Darwin homes property in September of 2022. When i moved in there were MULTIPLE appliances and issues with the property that were not addressed. In October of 2022 the hot water heater failed and it took Darwin 28 days to get us a replacement. No hot water counts as a maintenance emergency that needs to be addressed within 24 hours and it took them AN ENTIRE MONTH! Not once did they offer to rehouse us or put is a hotel. No, they let us suffer and refused to do anything, I had to get my local city council involved and they had to threaten Darwin with a $100 a day fine until they fixed anything. As soon as the city threatened with them fines they fixed the problem right up! The cherry on top is that they offered us a $250 rent credit for a house I couldn't live in for an entire month. This is just the beginning. Since then I have had all kinds of issues with my Darwin Homes property, the worst being the plumbing issue. I have had septic backup in my basement over 50% of the time I have lived here. They force me to live with literal poop and the methane gas that goes with it building up in my basement and will not fix the actual problem. Time and time again they send a plumber to snake the clog and the plumber will tell you that the issue lies deeper and that they've submitted bids with Darwin and that Darwin refuses to accept them. I type this review as I currently am waiting on a maintenance request for this very issue. This issue happens once every two weeks and they have sent over 10+ plumbers to temporarily unclog the plumbing it but refuse to put down the money to actually fix the issue. DO NOT RENT FROM THIS COMPANY! THEY ARE SLUMLORDS! I HAVE BEEN LIVING IN LITERAL FILTH FOR SIX MONTHS AND THIS COMPANY WILL REFUSE TO MAKE REPAIRS UNLESS YOU GET THE CITY INVOLVED. Absolutely horrible experience. 0/10. Cannot state enough how sketchy and slummy this company is.