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Leonardo Hotels
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Personal service and kindness from the Leonardo staff
We recently visited Leonardo Bristol for a concert. The receptionist was very helpful as were the other staff who were friendly and welcoming. When we arrived at our room, it had been decorated with hearts and balloons with a bottle of bubbly ready for us. It was a surprise for our 28th wedding anniversary. A colleague of my husband had mentioned this to the Leonardo hotel in Plymouth where they had been staying for work. Rachel in Plymouth had contacted the Bristol hotel and arranged the surprise for us without us knowing. Thank you Leonardo and the staff at the Plymouth and Bristol hotel, in particular Rachel for setting it up, very thoughtful indeed!