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Non-interested customer service-2x faulty Novopen 6’s
On my second Novopen 6 issued on prescription. First developed a fault where screen stopped working. I approached Novo Nordisk and they didn’t want to know- said I needed to go back to issuer for them to return under warranty. Second Novopen 6 has developed a different fault, where the screen constantly says ‘error’ and basically not fit for purpose, which is rather like Novo Nordisk customer service. Very poor indeed