Rosie

Rosie

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Rosie

PU

Pure Electric UK

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1 out of 5 stars

Difficult to get repairs.

1) I’ve been without my bike for 3 weeks. 2) Emails that I sent were ignored and ‘technical’ issues blamed. 3) Collection of faulty bike requires waiting in all day. 4) First repair of bike failed after 4 days. 5) Promise of a full and free service resulted in a request for money. I have had a very nice apology from Pure Electric and they are working to improve the situation which is helpful.