R

Russ

2Reviews
2.5
2.5 out of 5 stars

Reviews by Russ

1 out of 5 stars

Even one star is too much!

What a shockingly bad outfit. Placed an order on their outlet store last week, two days get an email saying order cancelled. Item is still available to order, but the price has jumped! Contact Customer Service, tell me the item was out of stock when it clearly wasn't. Emails back and forth (which take at least a day to get a reply), I get an email telling me they will send me a discount voucher so I can re-order at the original price. Then get an email 5 mins later, saying they've decided against that as the item is now out of stock. I check their website again, it's in stock but now only 3 left. Further emails, in the meantime it goes out of stock. How hard is it to give a company your business? Reading all the other reviews, maybe it's a blessing in disguise and I've dodged a bullet!

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