Thornley Groves Estate Agents
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I am not hesitant to state that…
I am not hesitant to state that Thornley Groves is the worst letting agents in Manchester. Their ability to avoid every single communication should be considered for a world record at this point...."World Record For Company To Ignore The Most Correspondence". Here I will outline specifically why they are such an unbearable estate agents and should be avoided at all costs: - Leak in Bathroom ceiling dangerously coming through light fixture took far too long to repair and we were offered £100 as compensation (which is laughable) - Toilet cistern broken for a considerable part of our tenancy and guess what? No further communications - Fridge was broken for 2 weeks upon starting our tenancy during a hot summer, no consideration or (you guessed it) communications for the costs we had to bare having no way of storing food - Potentially harmful leak in living room was ignored for days - Boiler issue causing heating problem raising electric bill IGNORED And finally, more than 3 weeks after handing our keys back we have made several attempts to contact our letting agent Saga Moayeri who has made no attempt to respond to us and has left us completely in the dark about our deposit. I have taken it to TDS to sort out. I would not recommend this agent to my worst enemy